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Framework agreement

The customer can acquire IaaS services (so-called “cloud”) as well as relevant telecommunication services under this accession agreement. The сo-location services as well as other non-standard services the customer can acquire after signing of the Framework Agreement for Data Center Services. You can request the template of the Framework Agreement for Data Center Services from the sales department.

Terms and definitions

Terms and Definitions (PDF, 367.7 KiB)

Customer service description

Standard terms

Olga Ermakova

Olga Ermakova

Corporate Compliance Officer

ICA Certified

For all violations of the code of business ethics and anti-corruption policy or for any proposals regarding our corporate ethics, please contact:


By post: Russia, 127083, Moscow, 8 Marta Str., 14, bld. 1, marked For Compliance Officer

or fill in the electronic form below