Linxdatacenter enters Top 3 IaaS providers ranking regarding SLA
Linxdatacenter, an international expert in the field of high-tech data storage solutions, cloud services, and telecommunications, announces its entry into the first SLA rating of cloud providers in Russia compiled by Market.CNews IT marketplace.
The subject of this market research was the most important parameter that is taken into account when choosing a provider of IaaS cloud infrastructure - Service Level Agreement. The availability of infrastructure, the uninterrupted provision of IT services, and, ultimately, the work of the customer company depend on the ability of the provider to comply with the specified parameters of the service.
Linxdatacenter ranked high 3rd position in the final list of cloud providers with 2191 points obtained. Points were awarded for the availability of infrastructure, compensation for downtime, speed of incident processing, and a number of additional parameters.
In the calculation, the following estimate was used:
- 4 minutes of availability per month are estimated as 10 points. To get away from large numbers, points for declared availability were awarded regarding the basic availability, adopted at the level of 99%.
- Also, prevention is considered inaccessibility with a coefficient of 0.1. Since the overwhelming majority of accidents fall within 1% of inaccessibility (7.2 hours per month), the calculation was based on the average amount of company compensation in the availability section from 100% to 99%.
- Points for other parameters were awarded as follows: for example, if prevention is carried out in pre-determined windows and does not affect the availability of services, then the period is assumed to be 10 days (30 points).
In addition, the possibilities of automatic fixing of failures by the data center monitoring system, the format of compensation (in descending order of preference: cash payment, discounts on current month services, future discounts and discounts subject to additional conditions), as well as the speed of a decision making process on providing compensation were taken into account.
When compiling the Market.CNews rating, the main emphasis was placed on the ratio of IaaS availability and the amount of compensation in case of a provider work interruption. The parameters are calculated as of May 25, 2020. In total, the rating included 16 providers of cloud platforms and services operating in Russia.
As noted in the study, Linxdatacenter guaranteed its place in the top 3, due to a high level of compensation, coupled with good performance in other respects.
“The guarantee of uninterrupted access to the IT infrastructure and consequently services and applications deployed on its basis at the company's sites are the Linxdatacenter’s basic benchmark. These tasks are given increased attention throughout the entire period of the almost 20-year history of our work.
We are constantly improving our work in the field of monitoring the operation of engineering systems, energy security, and the options for network connectivity of IT resources expanding at our sites.
High-quality management of operation processes eliminates the occurrence of emergency situations on the equipment and supports the uninterrupted nature of its work. In combination with a customer-oriented approach, this allowed the company to confirm the high level of SLA at our sites,” commented Olga Sokolova, Linxdatacenter CEO in Russia.
Send an enquiry for services in Linxdatacenter
Linxdatacenter, the provider of hi-tech data storage, cloud and telecom services, supplied the global HR technology company Phenom People with an IaaS solution. The purpose of the solution was to optimize the company’s work with personal data.
The transfer of business to hybrid models of resources consumption, which combine local, private and public cloud environment in a single solution, is one of the defining industry trends of 2021. The demand for hybrid solutions in the Russian Federation will increase by 30% in 2022.
In line with the increase in non-cash payments in Russia, Linxdatacenter confirmed that its IT infrastructure and operational processes of its data centers are fully compliant with PCI DSS (Payment Card Industry Data Security Standard 3.2.1).
Linxdatacenter in Saint Petersburg reported ten years of uptime in September 2021. The key task of any data center is to minimize the number and length of downtime periods. Uptime Institute, the global DC expert community, notes positive dynamics in this field: the share of data centers worldwide reporting serious interruptions dropped from 11% in 2020 to 6% in 2021.